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plug-and-play CMDB

Anyone who believes they can buy a plug-and-play CMDB from a vendor gets what they deserve. Investigate the development and ongoing maintenance overheads of integration, federation and reconciliation...

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This part...

"Anyone who believes they can buy a plug-and-play CMDB from a vendor gets what they deserve."I agree with this 100%

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The CMDB Imperative

So does the "bible of CMDB". If ever one book popped the vendors' CMDB bubbles it's that one

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Maturity Levels of CMDB

Skep,As usual you are right, especially when you are making sense. :-0Maybe the ITSM community needs to stop thinking about the CMS / CMDB as a process (which has defined inputs and outputs) or a thing...

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MCCMDBDB

I like MCCMDBDB.I was about to create a checklist over at BSM Basic Service Management but I pulled up for two reasons: (a) I'm trying to keep BSM non-IT-specific and (b) some folk would interpret a...

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CMDB is broken because there is no clear 'Service' separation

I agree with you general point about the implausibility of CMDB/CMS to support ITSM. I came to the same conclusion as one of the founders of a discovery tool company.The core issue seemed to me to be...

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I thought it was just me

Tim,That's funny--I thought the limitations were just the tool I was building as the engagement consultant. To be truthful, the tool did have its limitations. After inputting the CI's and...

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hard-nosed pragmatist

There's a deep psychological effect at work here. tech people are as blinded by their love of technology and their quest for perfect information as any smitten youth is by the charms of his g/f. I'm...

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CMDB vendors selling snake oil

Greg I think that Rob's points are pretty good: if you look at how ITIL evolved, the CMDB was a concept comparable to a DB that has all of the records for running a business, but no one would consider...

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Outsource your CMDB problem to the Cloud

This CMDB discussion has a huge carbon footprint!. As I have blogged numerous times, the concept of a CMDB - is laudable. We all know it has benefit but comparable challenges. May I suggest you...

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ITIL doesn't disappear in a puff of cloud.

"much of the need for ITIL evaporates" - I must disagree. BCP *NEVER * goes away. Someone is murdered in the lobby of the building and nobody can get in for three days. Hurricane Katrina hits. etc......

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Don't confuse need for management with a method

IT services must be managed with inhouse, shared, outsourced or cloud solutions, need for management does not evaporate but it changes. Do not confuse ITSM with ITIL. ITIL has been written mainly for...

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a less exagerated perspective

I was overstating the point for effect :-) Actually, since I stumbled across your blog a few years ago, I think that you're one of the people that I'd like to thrash through my thoughts with.Of course...

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ITIL should change to deal with Cloud

I completely agree that ITIL should change to deal with Cloud situations. But I disagree about how much change is required - or more precisely that ITIL cannot change enough and is therefore dead. ITIL...

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cultural chasm

Your ideas are always interesting Tim - I jumped on one phrase there. I'm always interested to thrash ideas - there are many more folk out there where I'm one of the people they'd like to thrash.You...

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A matter of degree

I suppose this is how we look at it. Yes, it is useful but...I'm have been an ITIL trainer and consultant and nearly all my customers are in an outsourcing situation so yes; parts of ITIL can be used...

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Cloud has no impact on ITIL

Cloud computing has no DIRECT impact on whether ITIL lives or dies beyond reminding us all of what the business and end user customers have required of IT for a long, long time. Cloud computing is a...

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While we're on the topic of "land grabs"

Here it is from the other side:http://www.redmonk.com/cote/2011/02/16/the-developer-landgrab-another-wa...My money is on the development community. Charles T. Betzhttp://www.erp4it.com

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