plug-and-play CMDB
Anyone who believes they can buy a plug-and-play CMDB from a vendor gets what they deserve. Investigate the development and ongoing maintenance overheads of integration, federation and reconciliation...
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"Anyone who believes they can buy a plug-and-play CMDB from a vendor gets what they deserve."I agree with this 100%
View ArticleThe CMDB Imperative
So does the "bible of CMDB". If ever one book popped the vendors' CMDB bubbles it's that one
View ArticleMaturity Levels of CMDB
Skep,As usual you are right, especially when you are making sense. :-0Maybe the ITSM community needs to stop thinking about the CMS / CMDB as a process (which has defined inputs and outputs) or a thing...
View ArticleMCCMDBDB
I like MCCMDBDB.I was about to create a checklist over at BSM Basic Service Management but I pulled up for two reasons: (a) I'm trying to keep BSM non-IT-specific and (b) some folk would interpret a...
View ArticleCMDB is broken because there is no clear 'Service' separation
I agree with you general point about the implausibility of CMDB/CMS to support ITSM. I came to the same conclusion as one of the founders of a discovery tool company.The core issue seemed to me to be...
View ArticleI thought it was just me
Tim,That's funny--I thought the limitations were just the tool I was building as the engagement consultant. To be truthful, the tool did have its limitations. After inputting the CI's and...
View Articlehard-nosed pragmatist
There's a deep psychological effect at work here. tech people are as blinded by their love of technology and their quest for perfect information as any smitten youth is by the charms of his g/f. I'm...
View ArticleCMDB vendors selling snake oil
Greg I think that Rob's points are pretty good: if you look at how ITIL evolved, the CMDB was a concept comparable to a DB that has all of the records for running a business, but no one would consider...
View ArticleOutsource your CMDB problem to the Cloud
This CMDB discussion has a huge carbon footprint!. As I have blogged numerous times, the concept of a CMDB - is laudable. We all know it has benefit but comparable challenges. May I suggest you...
View ArticleITIL doesn't disappear in a puff of cloud.
"much of the need for ITIL evaporates" - I must disagree. BCP *NEVER * goes away. Someone is murdered in the lobby of the building and nobody can get in for three days. Hurricane Katrina hits. etc......
View ArticleDon't confuse need for management with a method
IT services must be managed with inhouse, shared, outsourced or cloud solutions, need for management does not evaporate but it changes. Do not confuse ITSM with ITIL. ITIL has been written mainly for...
View Articlea less exagerated perspective
I was overstating the point for effect :-) Actually, since I stumbled across your blog a few years ago, I think that you're one of the people that I'd like to thrash through my thoughts with.Of course...
View ArticleITIL should change to deal with Cloud
I completely agree that ITIL should change to deal with Cloud situations. But I disagree about how much change is required - or more precisely that ITIL cannot change enough and is therefore dead. ITIL...
View Articlecultural chasm
Your ideas are always interesting Tim - I jumped on one phrase there. I'm always interested to thrash ideas - there are many more folk out there where I'm one of the people they'd like to thrash.You...
View ArticleA matter of degree
I suppose this is how we look at it. Yes, it is useful but...I'm have been an ITIL trainer and consultant and nearly all my customers are in an outsourcing situation so yes; parts of ITIL can be used...
View ArticleCloud has no impact on ITIL
Cloud computing has no DIRECT impact on whether ITIL lives or dies beyond reminding us all of what the business and end user customers have required of IT for a long, long time. Cloud computing is a...
View ArticleWhile we're on the topic of "land grabs"
Here it is from the other side:http://www.redmonk.com/cote/2011/02/16/the-developer-landgrab-another-wa...My money is on the development community. Charles T. Betzhttp://www.erp4it.com
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